News
2011 Jun
Customer service milestone passed
Exony enhanced contact centers pass 10 million customer calls per day
VIM extends its industry footprint with major new wins
New customers in finance, insurance, utilities and business services choose Exony VIM
2011 Feb
Analyst Jon Arnold's new column
Independent analyst Jon Arnold begins his new regular column
2010 Jun
Exony in the news at Cisco Live
Latest edition of the Cisco Live newsletter talks about the benefits of Exony
2010 Apr
Exony extends VIM product family
Exony’s new VIM options increase productivity and help companies like Dimension Data and Merchants to get more from their investment in Cisco Unified Communications.
2010 Mar
VIM adopted by one of India's largest service providers.
2010 Feb
UK financial giant selects VIM Performance
Financial services giant chooses VIM Performance to help redefine standards of customer service
2009 Dec
Exony and Cisco winners in Dubai
Major telco in Dubai chooses Cisco & Exony to upgrade their customer service capabilities
One of the largest telecommunications service providers in North America selects VIM
2009 Nov
World leading business intelligence organization chooses VIM Performance
One of the world's leading sources of business and financial intelligence has adopted Exony VIM Performance
2009 Sep
Exony launch new VIM Enhanced programme
Exony launches major new initiative to support partners wishing to embed advanced reporting, analytics and performance management capabilities into their own products and services
2009 Jun
Exony launches VIM Performance to transform contact center productivity
Performance management and productivity gains for virtualized contact centers.
2009 Apr
Exony expands training academy
Exony dramatically expands the depth and reach of its customer and partner training programmes
Exony comment
- Why call quality can be a better metric than call time: http://t.co/bYoMRWnM — 1 week 4 days ago
- The 3 P’s for delivering winning customer service – Purpose, Passion and Professionalism: http://t.co/KPbdzgmv — 1 week 4 days ago
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